![]() ![]() Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. Note This update was first included in the MS16-095: Security update for Internet Explorer: August 9, 2016. Additionally, see the technical information about the most recent cumulative security update for Internet Explorer. To fix this issue, install the most recent cumulative security update for Internet Explorer. When the Do not allow users to enable or disable add-ons Group Policy setting is enabled, users cannot manage the designated add-ons through Add-on Management even if the Add-on List Group Policy setting is configured with a value of 2. Microsoft Support have told me there is no fix planned for this issue.Internet Explorer 11 More. In the meantime, I have a case open with Microsoft and can hopefully have the root cause resolved too. ![]() This worked for me, and the add-in is now disabled, and the scrolling issue is gone. More instructions from Microsoft here.įor this one I’ve chosen to disable, but the ‘enable and let users disable’ option is quite nice – it’d be even better if there was a ‘disable but let users enable’! Here, you can add the Class ID and set the value to 0 for disabled, 1 for enabled, and 2 for enabled but users can disable/enable. There is a Group Policy however, called ‘Add-on List’ located under Computer Configuration\Policies\Administrative Templates\Windows Components\Internet Explorer\Security Features\Add-on Management. Even removing the OCHelper.DLL file didn’t stop it loading! Uninstalling Skype for Business altogether worked, but that’s a bit too drastic. Other solutions like disabling via the registry didn’t seem to work for this add-in either, it came back. ![]() However for me, I couldn’t do this as the option was greyed out – plus that solution doesn’t work at scale. If you can live without the IE addin, the solution is to disable it. This seems to be a problem that was around a while ago, and possibly only occurs in less common circumstances. I had a few people confirm this experience, including you!) Other browsers are fine (such as Chrome or Edge), and Internet Explorer is fine without the above add-ons. Scrolling through the page for several seconds either through mousewheel or sidebar should result in a brief freeze lasting a second or two. With these addons loaded though, some sites lag and freeze that have large amounts of text here’s a good example. They use the same Class ID and DLL File, and provide options such as click to call links on phone numbers on a page: I’ve discovered an issue with the Skype for Business add-ons to Internet Explorer which causes pages with large amounts of text to freeze briefly when scrolling.Īs part of a Skype for Business install, two add-ins get loaded. ![]()
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December 2022
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